---
title: Adjusting Tips
description: As of October 2021, Clover does not allow the adjustment of tips on third-party orders.
---

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# Adjusting Tips

## As of October 2021, Clover does not allow the adjustment of tips on third-party orders

When a customer is checking-out online or on your app, they will be prompted to select $0.00 tip, 2 suggested values of your choice, or to enter a custom tip. If a customer does not elect to leave a tip before finalizing the transaction, they will only be able to tip in cash or by opening another transaction in-person.

This is a change that the teams at Clover made in order to protect the business, and most importantly, the customers from fraudulent activity. Here is a message from Clover:

> *A sale is a customer transaction where the purchase amount is authorized and settled at the same time. While a tip amount can be added, it is permitted only before the transaction is authorized and settled.*

For additional questions about why this decision was made, or to learn how you can remove the tipping on paper for third-party orders, please contact the Clover support team. 

#### [**To customize your 2 suggested tips, visit this FAQ**](https://help.dashboard.hazlnut.com/knowledge/tip-settings?hsLang=en)

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