Delivery (order-type)

Supply your drivers and we'll cover the rest! Use the Hazlnut delivery order type to collect delivery fees, customer information, delivery address, etc.

  1. Log into the Hazlnut dashboard and click on the side-bar menu ≡
  2. Access your Order Type Settings to create the "Delivery" order type
  3. Select an icon, add a name, and provide a description...

Remember, you still need to setup the delivery hours & zone settings

Delivery Hours

Please click to visit this FAQ. Once your delivery hours are created, you can attach them to your delivery order type(s). 

Delivery Zones

  1. Click on the location 'Short Name' to setup your delivery zones for this specific location. 
  2. Scroll down and click to create delivery zones (You can draw multiple delivery zones to charge different fees based on distance or other indicators)
  3. Draw your zone on the map by point-and-clicking around neighborhoods and local plazas. Simply tap to set the first point, then tap again on another spot to create a line. Continue tapping & creating corners in different locations closing it back at the original point. Do this until a polygon shape appears. The area inside the shape is your zone.
  4. Give the zone name to differentiate it from other zones
  5. If you would like to require a minimum order amount for further distances, you can add that here!
  6. For multi-stores, you can specify which location this delivery zone is for. 
  7. If you would like to require a minimum order amount in order to qualify for free delivery, you can add that here!
  8. If you wish to charge a Delivery Fee, you can enter it or you can leave this blank!
  9. Delivery Time (in minutes) indicates on-average how long it takes your driver(s) to arrive at a location in this zone. This will be added to your prep-time when quoting ETA to the customer. 
    1. Prep-time is cooking time from when the kitchen receives the order until it is packed/bagged. 
    2. Think of Delivery Time as driving time (e.g. 5 miles away would take about 10-15 minutes).
  10. Remember to save your changes! Repeat this process until you've created enough zones to cover the general area you deliver to.