How can customers apply rewards to their purchase?

To exchange points for rewards:

• Log-in on the app.
• Tap the settings icon (three vertical lines) at the top left of the screen
  
• Tap "Loyalty Rewards" from the slide out menu.  (You must be logged in to access this feature)
  
• You will see a list of the rewards available. 
• If you have enough points to redeem a reward then select the reward.
• 
• Click on "Redeem" button.
  
• It will give a prompt to confirm whether you want to actually redeem it or not.
• Click "Redeem" button
  
• On successful redemption you will get a message and it will be available in your rewards inventory.

To see which reward(s) you have:

Once they've already exchanged points for rewards, the reward(s) will be waiting to be redeemed under the ‘Loyalty Rewards’ > ‘View Rewards’ section of the app. 

• Log-in on the app and at the top of the side-bar menu click on ‘Loyalty Rewards’
• Click on ‘View rewards’ to see the rewards, their expiration dates, and other qualification details
•                

To apply/use the reward(s):

Buying on the app?

• • Customer must be logged-in on the app
  • At the top of the side-bar menu click on ‘Loyalty Rewards’
  • Click on ‘View rewards’ to see the rewards, details about the reward, requirements to qualify, and their expiration dates.
  • Return to the main menu and place the order as usual (must be logged in!)
  • At check-out there is a section for Rewards right above the "Pay Total" button.  Any rewards redeemed will be available to use on order 
    
  • Select the reward and they will see the change to their subtotal by the 'Discounts' amount marked in red

Buying in-person?

• • Ask your guest to log-in on the app and at the top of the side-bar menu click on ‘Loyalty Rewards’
  • Click on ‘View rewards’ to see the reward they would like to use, details about the reward, requirements to qualify, and the expiration date.
  • Tap to select the reward
  • Scan the QR code on the store’s Clover device at check-out (after all items have been added to the cart, but before paying)