How do I create a discount code or promo code?

Learn how you can set up a promo code that your customers can use at checkout...

  1. Log-in on the Hazlnut dashboard
  2. Go to the ‘Guests’ tab
  3. Click on the ‘Rewards’ tab
  4. Click ‘Create Reward’
  5. Give the Reward a name
  6. Add a description if you'd like to (be sure to keep it under 63 characters)
  7. Enter the amount to indicate how much it will take off the price/total
  8. Choose dollars off or percentage off price/total
  9. Applies to: (Here, you can decide if the reward applies to the entire order, or just to certain items in the order.)
    1. To only apply discount to certain items:
      1. 'ANY (1-5) of these' – The coupon will apply to any of the categories or items you choose, but only up to the # you select (AKA customers must place 3 items into their cart from the selection you provide)
      2. 'EXACTLY (1-5) of these' – The coupon will apply to exactly the categories or items you choose, but the customer must choose the amount you selected (AKA customers must put all those items in the selection you provide meeting the exact quantity specified – exactly 3 Corona Beers + 3 Mozzarella Sticks + 3 Veggie Wraps)
      3. You can decide to what this reward applies by category or by item name 
        1. Entire category: If you wish to allow the reward to apply to all drinks, select the category for drinks.
        2. Only certain items: If you want the reward apply to certain drinks,  check-off the applicable items)
    2. Order types?
      1.  Does the reward apply to a specific order type (I.e. pick-up, delivery, curbside, all)?
  10. Item purchase required?
    1. Does the customer need to buy something else before the discount is valid? (e.g. "Free drink when you order our Chips & Guac" the Chips & Guac item will be the purchased item required)
  11. Additional qualifiers?
      1. Does the customer need to meet a certain subtotal before the reward can qualify? (e.g. Order total must be $5.00 to receive a free drink) - Most people don’t set this up.
  12. Check ‘Add as Promo Code’
  13. Enter the Promo Code
  14. Choose which location(s) the code is valid at
  15. Select start date and expiration date.
  16. Click ‘Create'

Promo-codes will only work when the item/category is set to show online.

The customer must put the item(s) into their cart in order for the promo-code to successfully apply the discount on it.