How do I delete inventory?

Inventory can’t be deleted from the Hazlnut dashboard, but there is a slight work around for this...

1. Unlink it from ALL categories, items, modifier groups it is attached to
   1. Click modify next to categories and remove the item(s),
   2. Click modify next to the item(s) and remove any option set(s),
   3. Click modify next to the modifier group and remove any modifier(s).
2. Change the ‘Show Online?’ display to ‘NO’ (you can do this while doing the above ^)
   1. Click modify next to categories and change the display to NO,
   2. Click modify next to the item(s) and change the display to NO,
   3. Click modify next to the modifier group and change the display to NO,
   4. Click modify next to the modifier and change the display to NO,
3. Only after making these adjustments on Hazlnut, you can delete it from your PoS inventory. 

Next time we do a full-sync (mornings at 5 AM ET) they will be removed.

If not, our team can do a manual hard-sweep and delete anything that is confirmed (a) not existing on your PoS (b) not in-use on Hazlnut.

If an item is deleted on PoS before doing the above ^, the item will still be available online, the customer will be charged, but the PoS won’t be able to find the item so it will print a blank receipt. Also, the item on the Hazlnut dashboard will have incomplete mappings, so you’ll likely see a spinning wheel that won’t go away until you contact us to do a hard-sweep.