Did you recently receive new Clover devices and/or new printers at your location?
If you setup new printers or devices to your existing POS account, they should automatically draw in at 10 AM (Eastern) or 5 PM (Eastern) as long as the Hazlnut app is installed & open/active in the background.
When new hardware is pulled into Hazlnut, our system will try to mimic your existing setup.
If this does not happen, please contact support@hazlnut.com with the name of your business, the location nickname, and the serial number on the bottom of your Clover device (it always begins with the letter C, not the serial number of the printers)
Merchant ID
If you received new Clover devices and printers because you changed payment processor accounts, please visit this FAQ for additional information and contact support@hazlnut.com