--- title: Custom Order Types description: Use the custom order type function to ask customers for specific information. --- [Skip to content](https://help.dashboard.hazlnut.com/knowledge/custom-order-types#main-content) English Show submenu for translations ![HZN.png](https://help.dashboard.hazlnut.com/hs-fs/hubfs/HZN.png.webp?width=175&height=50&name=HZN.png.webp) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations Hello, how can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.dashboard.hazlnut.com/knowledge?hsLang=en) 2. [Location Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en) 3. [Order Types](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#order-types) # Custom Order Types ## Use the custom order type function to ask customers for specific information. If you deliver to a nearby business or apartment complex at no extra charge, you can ask for the building number and/or unit number. If you want to offer a custom dine-in option, you can ask for their table number or what color shirt they're wearing to provide a better experience.  ### How-To Log into the Hazlnut dashboard and click on 'Order Types' 1. Make sure you **select the location** you would like to add the custom order type to before creating it.  2. Click on '**Create New**'  3. Select an **Icon** 4. Enter the **Displayed Name:** this will be the order type that appears in the list (max. 15 characters) ![OrderTypesSelector](https://help.dashboard.hazlnut.com/hs-fs/hubfs/OrderTypesSelector.png?width=400&name=OrderTypesSelector.png) 5. Choose the Order Type: - **Custom**: Allows a custom text field to be created - All others will auto-generate fields or not allow a text field 6. Choose the Type:  - **Text Field** will allow you to enter more details. - Single Selection doesn't ask for any more information from the customer besides what is always asked (Name, Number, Email) 7. Does this order type allow **[Future Ordering](https://help.dashboard.hazlnut.com/knowledge/future-ordering?hsLang=en)? ** 8. Do you want to **Enable** this order type as soon as it is created, or are you preparing it for a later date?  9. Is this a **Delivery** order type (will auto generate address information fields)? 10. *Optional*: Add a **description** to help your customers understand more about this order type (max. 50 characters) 11. *Optional*: Charge a service fee to your customers & give it a unique fee name (max. 20 characters) #### Text Fields - The **prompt** will appear at the top of the pop-up. This can be in the form of a question or statement - The **value** indicates what type of information you are asking for - The **user hint** can help customers enter the correct information  - Repeat adding values and hints... You can add as many as you find necessary ![Screen Shot 2021-12-06 at 10.49.00 AM](https://help.dashboard.hazlnut.com/hs-fs/hubfs/Screen%20Shot%202021-12-06%20at%2010.49.00%20AM.png?width=450&name=Screen%20Shot%202021-12-06%20at%2010.49.00%20AM.png) - Click '**Save**' #### Appearance on web online ordering (OLO)  #### ![Screen Shot 2021-12-06 at 10.50.16 AM](https://help.dashboard.hazlnut.com/hs-fs/hubfs/Screen%20Shot%202021-12-06%20at%2010.50.16%20AM.png?width=450&name=Screen%20Shot%202021-12-06%20at%2010.50.16%20AM.png) #### Appearance on the mobile app ![iPhone_CustomOrderTypePatio](https://help.dashboard.hazlnut.com/hs-fs/hubfs/iPhone_CustomOrderTypePatio.png?width=688&name=iPhone_CustomOrderTypePatio.png)   - [Menu Management](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#main-content) - [Categories](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#categories) - [Items](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#items) - [Modifier Groups & Option Sets](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#modifier-groups-option-sets) - [Modifiers](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#modifiers) - [Location Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#main-content) - [Location Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#location-settings) - [Order Types](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#order-types) - [General Business Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#general-business-settings) - [Advanced Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#advanced-settings) - [POS Assistance](https://help.dashboard.hazlnut.com/knowledge/pos-assistance?hsLang=en#main-content) - [Online Ordering (app by Hazlnut)](https://help.dashboard.hazlnut.com/knowledge/pos-assistance?hsLang=en#online-ordering-app-by-hazlnut) - [Printers & Receipts](https://help.dashboard.hazlnut.com/knowledge/printers-receipts?hsLang=en#main-content) - [Printers](https://help.dashboard.hazlnut.com/knowledge/printers-receipts?hsLang=en#printers) - [Receipts](https://help.dashboard.hazlnut.com/knowledge/printers-receipts?hsLang=en#receipts) - [Loyalty (Points & Rewards)](https://help.dashboard.hazlnut.com/knowledge/loyalty-points-rewards?hsLang=en#main-content) - [Loyalty](https://help.dashboard.hazlnut.com/knowledge/loyalty-points-rewards?hsLang=en#loyalty) - [Guests](https://help.dashboard.hazlnut.com/knowledge/loyalty-points-rewards?hsLang=en#guests) - [User Communications](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#main-content) - [Both](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#both) - [App Only](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#app-only) - [Web (OLO) Only](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#web-olo-only) - [SMS Marketing](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#sms-marketing) - [Hazlnut Kiosks](https://help.dashboard.hazlnut.com/knowledge/hazlnut-kiosks?hsLang=en) - [Troubleshooting](https://help.dashboard.hazlnut.com/knowledge/troubleshooting?hsLang=en) - [Billing](https://help.dashboard.hazlnut.com/knowledge/billing?hsLang=en) - [Branding / Theming](https://help.dashboard.hazlnut.com/knowledge/branding-theming?hsLang=en) - [HazlVoiceLite](https://help.dashboard.hazlnut.com/knowledge/hazlvoicelite?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://help.dashboard.hazlnut.com/hs-fs/hubfs/hazlnut_logo_no_letters_cropped.png?width=55&height=55&name=hazlnut_logo_no_letters_cropped.png "Chill listening crop-3")](https://www.hazlnut.com/) Can't find the answer you're looking for? 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