---
title: Empty Cart Message
description: This message shows up for customers who try to check-out without any items in their cart. 
---

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1. [Help Center](https://help.dashboard.hazlnut.com/knowledge?hsLang=en)
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# Empty Cart Message

## This message shows up for customers who try to check-out without any items in their cart. 

1. Log into the Hazlnut Dashboard
2. Click on 'Settings'
3. Click on 'Advanced'
4. Click on 'User Communications'
5. Here you can enter your **Empty Cart Message** 
     1. Try to stay below 50 characters 
     2. Use <br> to add a new line of text
     3. At this time, our system may show a '[Server Not Responding](https://help.dashboard.hazlnut.com/knowledge/server-not-responding?hsLang=en)' error when using special characters. 
6. Remember to save your changes!

![Screen Shot 2021-12-06 at 5.41.22 PM](https://help.dashboard.hazlnut.com/hs-fs/hubfs/Screen%20Shot%202021-12-06%20at%205.41.22%20PM.png?width=688&name=Screen%20Shot%202021-12-06%20at%205.41.22%20PM.png)

![](https://help.dashboard.hazlnut.com/hs-fs/hubfs/IMG_F23BD38E56C4-1-jpeg.jpeg?width=400&name=IMG_F23BD38E56C4-1-jpeg.jpeg)

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