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How do I update prices?

How to update prices from Hazlnut and your Point-of-Sale

On Hazlnut

You can now update your prices on the Hazlnut dashboard, but keep in mind this will change your prices on your point-of-sale too. Your prices on Hazlnut will always match with your Point-of-Sale.

Items

  1. For items, go to the 'ITEMS' tab of the 'MENU' in the Hazlnut dashboard
  2. Click 'Modify' next to the name of the item you want to update the price for
  3. Scroll down about half-way, just below the description on the right 
  4. Tap in the 'Price' box to change the price
  5. Remember to save your changes

Modifiers

  1. For modifiers, go to the 'MODIFIER' tab of the 'MENU' in the Hazlnut dashboard
  2. Click 'Modify' next to the name of the mod. you want to update the price for
  3. Scroll down about half-way, just below the description on the right 
  4. Tap in the 'Price' box to change the price
  5. Save your changes

Screen Shot 2021-12-10 at 11.59.47 AM

This will change your price(s) on your point-of-sale as well

On your Point-of-Sale

  1. Log into your PoS dashboard and make all the price changes necessary
  2. Now, log into the Hazlnut Dashboard and go to the 'Menu Management' section
  3. You can manually sync prices over by clicking the 'Sync PoS Menu' button on the Hazlnut dashboard.
  4. We also sync with your PoS inventory every morning at 5 AM Eastern. The sync will update price changes to items and modifiers.

Screen Shot 2020-11-20 at 11.16.24 AM

This button is visible on all pages of the Menu Management page. Simply click the button and wait for the successful sync notification to appear! 

Screen Shot 2020-11-20 at 11.16.07 AM

To see these changes come into effect on the live OLO link, please be sure to clear your recent browsing history or Hazlnut cache before refreshing the page.

On the app, simply click back to the map or exit the app before refreshing the menu.

How can I check if the IDs match?

Verify you are updating the correct items on Clover that match up to Hazlnut. If they don't match, please contact support@hazlnut.com about dead inventory...

  1. From the Hazlnut dashboard, go to the "Menu Management" section and click on "Items"
  2. Click 'Modify' next to the item in question
  3. Scroll down just below the description box, you will see "POS Name" and "POS ID"
  4. Copy-Paste the POS ID into the "Search items" bar on the Clover inventory dashboard (web)

If no items appear, it means the item in Hazlnut no longer matches to your Clover.

You can also double check by copy-pasting the POS Name and see if the IDs match