--- title: Items are missing... description: If you know you have an item in your Clover inventory, but can't find it on your Hazlnut dashboard, be sure to check for hidden items. These items are hidden from the dashboard to reduce clutter, prev --- [Skip to content](https://help.dashboard.hazlnut.com/knowledge/items-are-missing#main-content) English Show submenu for translations ![HZN.png](https://help.dashboard.hazlnut.com/hs-fs/hubfs/HZN.png.webp?width=175&height=50&name=HZN.png.webp) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations Hello, how can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.dashboard.hazlnut.com/knowledge?hsLang=en) 2. [Troubleshooting](https://help.dashboard.hazlnut.com/knowledge/troubleshooting?hsLang=en) # Items are missing... ### Can't find them on the dashboard? #### [Sync POS Menu](https://help.dashboard.hazlnut.com/knowledge/sync-pos-menu?hsLang=en) 1. Add these new categories/items/modifiers with the correct price to your POS system 2. Log into the Hazlnut dashboard 3. Click ‘Menu’ 4. Click ‘Sync POS Menu’ 1. Wait for the successful-sync notification to appear ![Screen Shot 2021-04-14 at 9.09.33 AM](https://help.dashboard.hazlnut.com/hs-fs/hubfs/FAQ%20images/Dashboard/Screen%20Shot%202021-04-14%20at%209.09.33%20AM.png?width=490&name=Screen%20Shot%202021-04-14%20at%209.09.33%20AM.png) #### Un-hide Missing Items If you know you have an item in your Clover inventory, but can't find it on your Hazlnut dashboard, be sure to check for hidden items. These items are hidden from the dashboard to reduce clutter, prevent endless scrolling, and to help the page load quickly.  1. Log into the Hazlnut dashboard 2. Tap on the three lines on the top right corner 3. Click on 'Menu' 4. Tab over to the 'items' list  5. Tap on the "Un-hide Missing Items" button 6. Use the search bar to find your hidden item 7. Click on "Show" ![Screen Shot 2021-04-14 at 9.09.39 AM](https://help.dashboard.hazlnut.com/hs-fs/hubfs/FAQ%20images/Dashboard/Screen%20Shot%202021-04-14%20at%209.09.39%20AM.png?width=462&name=Screen%20Shot%202021-04-14%20at%209.09.39%20AM.png) --- ### [Not displaying online?](https://help.dashboard.hazlnut.com/knowledge/not-showing-online?hsLang=en) #### Set your item to display online 1. Log into the Hazlnut dashboard 2. Click ‘Menu’ 3. Click ‘Sync POS Menu’ - Wait for the successful-sync notification to appear 4. Go to the items tab 5. Change the '[Show Online](https://help.dashboard.hazlnut.com/knowledge/how-do-i-show-hide-my-items?hsLang=en)' setting to blue (ON) next to all the items you would like to show 6. Click ‘Save' ### **![Screen Shot 2021-07-06 at 5.51.32 PM](https://help.dashboard.hazlnut.com/hs-fs/hubfs/Screen%20Shot%202021-07-06%20at%205.51.32%20PM.png?width=687&name=Screen%20Shot%202021-07-06%20at%205.51.32%20PM.png)** --- #### You may need to clear your cache to see the changes reflected online On a desktop: follow [this FAQ article](https://help.dashboard.hazlnut.com/knowledge/cache?hsLang=en) On the app, simply return to the main map screen, allow the coordinates to adjust and zoom into your location, and click to review the menu again.  ### Make sure it isn't a [price level button](https://help.dashboard.hazlnut.com/knowledge/price-level-buttons?hsLang=en) **![PLButton](https://help.dashboard.hazlnut.com/hs-fs/hubfs/PLButton.png?width=407&name=PLButton.png)** - [Menu Management](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#main-content) - [Categories](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#categories) - [Items](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#items) - [Modifier Groups & Option Sets](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#modifier-groups-option-sets) - [Modifiers](https://help.dashboard.hazlnut.com/knowledge/menu-management?hsLang=en#modifiers) - [Location Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#main-content) - [Location Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#location-settings) - [Order Types](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#order-types) - [General Business Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#general-business-settings) - [Advanced Settings](https://help.dashboard.hazlnut.com/knowledge/location-settings?hsLang=en#advanced-settings) - [POS Assistance](https://help.dashboard.hazlnut.com/knowledge/pos-assistance?hsLang=en#main-content) - [Online Ordering (app by Hazlnut)](https://help.dashboard.hazlnut.com/knowledge/pos-assistance?hsLang=en#online-ordering-app-by-hazlnut) - [Printers & Receipts](https://help.dashboard.hazlnut.com/knowledge/printers-receipts?hsLang=en#main-content) - [Printers](https://help.dashboard.hazlnut.com/knowledge/printers-receipts?hsLang=en#printers) - [Receipts](https://help.dashboard.hazlnut.com/knowledge/printers-receipts?hsLang=en#receipts) - [Loyalty (Points & Rewards)](https://help.dashboard.hazlnut.com/knowledge/loyalty-points-rewards?hsLang=en#main-content) - [Loyalty](https://help.dashboard.hazlnut.com/knowledge/loyalty-points-rewards?hsLang=en#loyalty) - [Guests](https://help.dashboard.hazlnut.com/knowledge/loyalty-points-rewards?hsLang=en#guests) - [User Communications](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#main-content) - [Both](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#both) - [App Only](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#app-only) - [Web (OLO) Only](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#web-olo-only) - [SMS Marketing](https://help.dashboard.hazlnut.com/knowledge/user-communications?hsLang=en#sms-marketing) - [Hazlnut Kiosks](https://help.dashboard.hazlnut.com/knowledge/hazlnut-kiosks?hsLang=en) - [Troubleshooting](https://help.dashboard.hazlnut.com/knowledge/troubleshooting?hsLang=en) - [Billing](https://help.dashboard.hazlnut.com/knowledge/billing?hsLang=en) - [Branding / Theming](https://help.dashboard.hazlnut.com/knowledge/branding-theming?hsLang=en) - [HazlVoiceLite](https://help.dashboard.hazlnut.com/knowledge/hazlvoicelite?hsLang=en) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://help.dashboard.hazlnut.com/hs-fs/hubfs/hazlnut_logo_no_letters_cropped.png?width=55&height=55&name=hazlnut_logo_no_letters_cropped.png "Chill listening crop-3")](https://www.hazlnut.com/) Can't find the answer you're looking for? 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